I have my share number and password but I cannot log in.
Sorry to hear that! Firstly, please make sure that you are entering your share number correctly, as printed on your membership card / share certificate (it shouldn't contain any letters).
If you have logged in to the website previously, you may have been prompted to change your password to something more memorable. If you are still having problems, please contact Member Services via online enquiry form, telephone (01438 741177), or Live Chat.