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Sorry to hear that! Firstly, please double check that you are entering your email address and password correctly. You need to use your email address to log in: for security reasons, members cannot log in using share numbers.

If this is your first time logging in since we relaunched our website in 2021, you will need to reset your password. If you have logged in to the website previously, you may have been prompted to change your password to something more memorable.

If you’re still having problems, please contact Member Services via our online enquiry form or by telephone (01438 741177).

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To log in to your account you will need two things:

  1. Your email address registered with us and
  2. Your password.

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If you are prompted to log in to the website repeatedly whenever adding several items to your basket, you may not have cookies enabled for our website. Cookies must be enabled to order from the website. Click here for more information on our cookie policy, and further instructions.

You must be logged in to place an order, and you need to be a member of The Wine Society to buy from us. If you are not already a member, your one-off lifetime membership will be added to your basket along with any items you choose for your first order.

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You can set a new password by entering your email address into the forgotten password form. You will then receive an email with a link to set a new password.

If you do not remember the email address associated to your account, or have any other questions, please contact Member Services via online enquiry form or by telephone (01438 741177).

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You will need to log in to the website providing your e-mail address associated with your account and your password in order to add items to your wine basket and complete the order process. Click here To login.

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