We are delighted to announce that Steve Finlan has been appointed as our new CEO (Chief Executive Officer). Steve is an experienced retailer and has held senior executive roles at a number of household-name retailers including Marks & Spencer, Gap Inc. and Clarks International. He is currently Chief Commercial Officer at Clarks, a role he took up in 2014. During his retail career, Steve has held leadership roles in sales, operations, and HR, and operational responsibility for IT, supply chain and digital
Wine Society Chairman Sarah Evans said: 'I am absolutely delighted that Steve has chosen to join us. Today's competitive landscape is extremely challenging and fast paced and The Society will benefit from the breadth and depth of his experience, building on The Society's strengths, its strong heritage and membership base. Steve has a particular focus on operational excellence and the customer experience, and we look forward to his fresh perspective bringing new thinking to The Society.'
Steve said: 'I'm hugely excited to be joining such a long established and fine business. The Society has an amazing award-winning range of wines and services. With a great team in place committed to providing an outstanding experience, it is a consistent high performer in its mission to champion the joy of good wine. I'm looking forward to serving both existing and new members, leading The Society into its next phase of development."
Steve is currently working out his notice period at Clarks and will be joining The Society in January. Until then Liz Cerroti, Head of Service and the Member Experience, will continue as interim CEO.