How do I track my order?

For Wine Society van deliveries, you will receive an email and text message a day or two in advance to confirm your two-hour delivery slot. We’ll also keep you updated with your driver’s progress on the day of delivery. 

If your order is being delivered by carrier, you will receive an email and text message on the morning of delivery confirming your time slot. Through the carrier tracking link provided, you will be able to track or rearrange your delivery. Depending on the number of parcels in your order, you may receive more than one delivery notification.

Orders of ten cases or more are usually delivered via specialist couriers. We will contact you in advance of the delivery with an estimated arrival time and tracking information.  Please also note that due to the size of these orders, deliveries may be made via a pallet network, so only kerbside delivery via pallet is available.