How do I cancel my order?
If you change your mind about some or all of your order within 14 days of receipt of goods, contact us and we will amend/cancel your order or arrange to collect the unwanted wines (free of charge), and reimburse the appropriate sum paid within 14 days of cancellation, provided it is returned as sold in the original packaging. At this time you cannot amend or cancel an order online. Different terms apply to wines bought in En Primeur offers (please click here for more details).
If we fail to deliver on the specified date offered at the time of order, please let us know; you may cancel the order and The Society will reimburse the full price paid.
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