I have my e-mail address and password but I cannot log in, what do i do?
Sorry to hear that! Firstly, please double check that you are entering your email address and password correctly. You need to use your email address to log in: for security reasons, members cannot log in using share numbers.
If this is your first time logging in since we relaunched our website in 2021, you will need to reset your password. If you have logged in to the website previously, you may have been prompted to change your password to something more memorable.
If you’re still having problems, please contact Member Services via our online enquiry form or by telephone (01438 741177).
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