Storage with Members' Reserves

Yes. You can choose to remove a few bottles at a time from Members’ Reserves, with the exception of pre-mixed cases which must be withdrawn as a full case. For a trial period, wines removed in this way (e.g. not as a full case of a single wine or individual bottles where we restricted the amount for sale) will be free of charge.

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Wines placed into Members’ Reserves after 2004 which were packaged in a wooden box will be delivered in the box if the full case is withdrawn. If you have already withdrawn some of the bottles from a case of wine that was stored in a wooden box, the remainder of the bottles will be delivered in a Wine Society cardboard box and we are not able to send you the wooden box separately. Wines placed into Members’ Reserves before 2004 will be delivered in a Wine Society box.

Wines that are offered in three-bottle cases are not stored in wooden boxes.

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Yes. However, the full case of wine would need to be transferred and duty and VAT on the value of the wines will be payable at the current rate. You can transfer your wines to Duty-Paid Members’ Reserves via the website by navigating to ‘My Account’ and selecting ‘Members’ Reserves’. Alternatively, please email Member Services at memberservices@thewinesociety.com or call us on 01438 741177.

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In-Bond Members’ Reserves is the default storage option for members’ en primeur wines when they arrive in the UK. It allows you to store your wines with us but only pay the duty and VAT when you decide to withdraw them. The annual storage charge is £9.24 per case per year, the same price as Duty-Paid Members’ Reserves.

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We are no longer accepting new Direct Debits for Members’ Reserves storage payments. Instead, we will invoice you annually which will include a link where you can make payment via card.

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You can view details of the wines you currently have stored in Members’ Reserves via the website by navigating to ‘My Account’ and selecting ‘Members’ Reserves’. Alternatively, please email Member Services at memberservices@thewinesociety.com or call us on 01438 741177.

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Members’ Reserves is our temperature-controlled storage facility, enabling members to store their wines in perfect conditions. It is £9.24 per 12-bottle case per year (prorated depending on the number of bottles stored in Reserves) For information, click here.

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Yes. Wines can be added to Members’ Reserves in 12-bottle cases, either mixed by you, or as originally sold.

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We will invoice you annually for your Reserves storage charges. We’ll also notify you a month before the invoice confirming the charges for the coming year’s storage. Any wines withdrawn before the first of that month will not incur a charge.

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Using the online checkout, or when placing a phone or post order, you can choose to put wines into Reserves. Wines can be added in 12-bottle cases, either mixed by you, or as originally sold. For rare wines where the Wine Society has limited the sales quantity, these can be added as individual bottles.

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On a trial basis (to be reviewed in October 2021), we will not charge a handling fee for part-case withdrawals from Members’ Reserves, meaning members can withdraw any quantity of wines from their Reserves, with the exception of pre-mixed and member-mixed cases which must be withdrawn as a full case.

The trial period will allow us to monitor the impact on our operations and understand the level of demand from members. Depending on uptake, please note that delivery times for Reserves withdrawals may be slightly longer than usual. We cannot rule out having to introduce a handling charge in the future for removals of small quantities from Reserves, but any such changes would be made with at least two weeks’ notice.  

When is the end of the trial period? 

We will review the trial in October 2021. With the busy Christmas period ahead, when a lot of members use this service, we will need to make sure that demand from members remains manageable. We will give members at least two weeks’ notice of any subsequent changes. 

Are you still considering a handling fee for withdrawals that are currently free? 

No – it is not our intention to charge for withdrawal combinations that are currently free.

Will the per case charge increase because of this change?

No – storage will remain at £9.24 including VAT per case per year. We review this charge every two years and any increase will be based on inflation and our desire to offer the best value for members. 

Are you changing the rules about what wines can be placed in Members’ Reserves? 

No – the existing rules apply. 

Can I remove individual bottles from pre-packed mixed cases or mixed cases that I made up myself? 

As currently, it will not be possible to remove individual bottles from pre-packed mixed cases or mixed cases you have made up yourself. These will still need to be withdrawn as they were put into Reserves.  

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